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How Ex Baji Handles Your Personal Data

This page sets out what we collect the moment you open an Ex Baji account — your phone number, wallet details from bKash, Nagad or Rocket, and basic device data — and how we keep it locked down.

Wallet data protectedDevice checks on loginYour data rights on requestRegion-based access
Ex Baji How Ex Baji Handles Your Personal Data
DATA SAFEGUARDS INSIDE

How We Keep Account Data Secure

Your wallet details and login history sit behind account-level checks, not just a password. We match device fingerprints against your usual login pattern and flag anything that looks off before a withdrawal goes through. Cookies used across the lobby are limited to session and preference data — nothing that tracks you across other sites. We keep transaction and identity records only as long as needed to resolve disputes or meet regional recordkeeping rules, and you can ask us to check, correct or delete what we hold through your account settings or support inbox.

Wallet Verification

Every bKash, Nagad or Rocket withdrawal request runs through a match check against the account holder's registered wallet number before we release any funds to you.

Cookie Use

We use cookies to remember your session and language choice inside the Ex Baji lobby, not to build an advertising profile for outside sites.

Retention Window

Identity and transaction records stay on file only as long as needed for dispute resolution or regional recordkeeping rules, then get scheduled for permanent removal.

Request Changes

Ask us to check, correct or delete data tied to your profile through account settings or the support inbox, and we'll confirm the outcome.

PRIVACY CONTACT LINES

Reach Us About Your Account Data

Got a question about something we're holding on your account? Our support desk handles data requests the same way it handles a stuck Nagad transfer — directly, without forwarding you to a script. Message us through live chat inside the Ex Baji app, drop a note through the in-app ticket form, or email our privacy inbox listed on your account page. Whichever channel you pick, tell us your registered mobile number so we can pull up the right record without asking you to repeat the whole story twice.

Team online

Live Chat

Open the chat icon inside your Ex Baji account and ask about data held on your profile, wallet history or device logins; an agent picks up the thread directly.

Support Ticket

Submit a written request through the help form in your account settings if you want a copy of your data or need a correction made to your wallet details.

Email Inbox

Write to the privacy contact address shown on your account page for anything involving bKash, Nagad or Rocket transaction records tied to your profile.

Common Questions About This Policy

Here are the questions we hear most from account holders about how Ex Baji handles wallet data, device data and login records. If your question isn't covered below, our support inbox can pull up the specifics tied to your own account.

We only pass wallet references to the payment partner needed to clear that specific bKash, Nagad or Rocket transaction, and to a regulator if your region legally requires it.

Yes — send a request through your account settings or the support inbox, and we'll check it against any regional recordkeeping rules before confirming what we can remove.

We log basic device data — handset model, app version and IP address — to flag logins that don't match your usual pattern; we don't sell this data outward.

No — we only see the transaction reference and last digits you authorize during a deposit or withdrawal, never your full wallet PIN or balance on other apps.

Your account settings page shows the data categories we hold; for a full export or a specific question, message our support inbox and reference your registered mobile number.

Access depends on your local law and eligible region; if online wagering isn't permitted where you live, some or all of our services may not be available to you.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.