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Legal Terms Behind Every Ex Baji Account

Every account you open with Ex Baji sits under one set of terms covering deposits, withdrawals and how we handle your data — the same terms that apply whether you fund your wallet through bKash, Nagad or Rocket.

Terms of ServicePrivacy PracticesAccount VerificationRegional Eligibility
Ex Baji Legal Terms Behind Every Ex Baji Account
POLICY SUPPORT

Where To Ask Legal Or Privacy Questions

Questions about a clause in our terms, or about what happens to your data after a deposit, don't need to wait for a formal complaint process. We've set up three direct paths so you can get a straight answer from someone who can actually check your account, not a copy-paste reply. Pick whichever fits the question — a quick chat for something simple, or email if you want the answer in writing.

Live Chat Support Open live chat from your account dashboard when you need a plain answer on a terms clause or a privacy question — our support team can pull up your account history while you wait.
Account Verification Desk If a withdrawal is held for identity checks, our verification desk explains which document or wallet detail we need and how that step ties back to our account security terms.
Email Support Write to our support email for anything that needs a written record, such as a data access request or a question about how long we keep your account information.
DATA & SECURITY

How We Protect Your Account Data

Keeping your account data in order isn't a separate feature — it's built into how we run deposits, withdrawals and login on Ex Baji. We tie every wallet transaction to the mobile number registered on your account, run OTP checks at login, and limit who inside our team can view your personal details. Cookies handle session and lobby preferences only; they don't touch your wallet balance. If you want to see what we hold on you, ask for a correction, or close your account, our support channels can start that request.

Data We Collect We store the mobile number and name you register with, your wallet reference IDs from bKash, Nagad or Rocket, and basic device information used to sign in to your account.
Cookie Practices Cookies on our site keep you logged into your account between visits and remember lobby preferences like your last opened game category, such as slots or live tables.
Account Security Steps Every login sends an OTP to your registered mobile number, and we lock a withdrawal request until the name on your bKash, Nagad or Rocket wallet matches your account.
Retention & Requests We hold account and transaction records for as long as needed to resolve disputes and meet our own policy terms; write to support if you want a copy or a correction.

Answers To Common Legal Questions

These are the questions we hear most often about how our terms, privacy practices and account rules actually work day to day. If your question isn't answered here, our support channels above can pull up your specific account and walk through it with you directly.

Yes — access to our lobby and sportsbook depends on your local law and the regions we're able to serve, so eligibility can vary even within Bangladesh.

We store the wallet reference tied to your transaction so we can match a future withdrawal to the same account; we don't share those details outside our verification process.

You can request a copy, a correction or deletion of your account data through our support channels; we'll confirm what we can remove once any open transactions are settled.

Verification confirms the name on your account matches the bKash, Nagad or Rocket wallet receiving funds, which protects your balance if your mobile number or SIM ever changes.

The full terms of service and privacy terms sit on this page and cover account rules, deposit and withdrawal conditions, and how we handle your personal data.

We post any update to the terms of service or privacy terms directly on this page, and continuing to use your account after that update counts as accepting the change.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.